1. Maximizer CRM 12 Availability Announced by CRM Domain Solution Partner Maximizer

      Explore Call Center Services (Oct 20 2011)

      Maximizer CRM 12 Availability Announced by CRM Domain Solution Partner Maximizer Maximizer CRM 12 Availability Announced by CRM Domain Solution Partner MaximizerTMC NetMaximizer CRM 12 also comes with expanded capabilities in business intelligence, measuring marketing ROI and iCalendar and SharePoint integration, offering the most complete CRM solution to date. In a release, Maximizer Software President Vivek Thomas, ... (Read Full Article)

      Mentions:   ROI   Vivek Thomas

    2. 24/7 Customer Offers Predictive Customer Experience Technologies

      Explore Call Center Services (Oct 5 2011)

      24/7 Customer Offers Predictive Customer Experience Technologies 24/7 Customer Offers Predictive Customer Experience TechnologiesTMC NetThe company's Px Solutions are a suite of predictive customer experience technology solutions integrating cloud-based software technology, predictive analytics and contact center operations. They go beyond legacy customer service systems and ...and more » (Read Full Article)

      Mentions:   Australia   Canada

    3. SalesfloorLIVE.com Improves Operations for Helzberg Diamonds

      Explore Call Center Services (Aug 9 2011)

      SalesfloorLIVE.com Improves Operations for Helzberg Diamonds SalesfloorLIVE.com Improves Operations for Helzberg DiamondsTMC NetHelzberg Diamonds is deploying the salesfloorLIVE.com business intelligence technology in its stores across the nation. This technology was chosen as it could provide Helzberg Diamonds with visibility into store operations and key ... (Read Full Article)

      Mentions:   Texas   Austin

    4. C3 to Hire 500 Professionals for its New Facility in Texas

      Explore Call Center Services (Aug 4 2011)

      C3 to Hire 500 Professionals for its New Facility in Texas C3 to Hire 500 Professionals for its New Facility in TexasTMC NetIn related news, C3 selected HardMetrics as its business intelligence provider. HardMetrics Performance Manager (HPM), a business intelligence solution designed to monitor and analyze operational activity, efficiencies and business trends, ... (Read Full Article)

      Mentions:   Texas   India   Rich Steeves

    5. Capgemini Tackles Social Channel with Social Media Management Managed Service

      Explore Call Center Services (Jul 21 2011)

      Capgemini Tackles Social Channel with Social Media Management Managed Service Capgemini Tackles Social Channel with Social Media Management Managed ServiceTMC NetAttensity brings to the table its comprehensive social media monitoring and text analytics solutions coupled with language processing and integration with business intelligence tools. With the Attensity-powered Capgemini's Social Media Management ...and more » (Read Full Article)

      Mentions:   Texas   Bangalore   India