1. Articles mentioning both Paul Cole and Social Media Management

    1-5 of 5

    1. Capgemini's Social Media Management Service Helps Businesses Benefit from ...

      Explore tmcnet.com (Jul 25 2011)

      Capgemini's Social Media Management Service Helps Businesses Benefit from ... Capgemini's Social Media Management Service Helps Businesses Benefit from ...TMC NetThe solution also provides text analytics, language... (Read Full Article)

      Mentions:   Bangalore   Customer Experience Management   Dallas

    2. Capgemini Launches Social Media Management Managed Service

      Explore destinationCRM.com (Jul 22 2011)

      ...Group, a provider of consulting, technology, and outsourcing services, launched a new comprehensive Social Media Management service to help businesses take advantage of online social interactions. Responding to the vast gro......Tennessee Honey across various social media channels and platforms, including Facebook and Twitter. Paul Cole, vice president of business process optimization customer operations at Capgemini, said, "Capgemini... (Read Full Article)

      Mentions:   Bangalore   India   Dallas

    3. Capgemini launches SMM service for enterprises

      Explore ciol.com (Jul 22 2011)

      Capgemini launches SMM service for enterprises ...re Customer Interaction centers. Capgemini has already delivered pilots and early stage programs of Social Media Management with 20 customers across telecommunications, gaming, manufacturing and the consumer goods sectors. Paul Cole, VP for BPO Customer Operations at Capgemini, said, “Capgemini's Social Media Management solution allows us to have a positive impact on customers in this emerging space. Most businesses r... (Read Full Article)

      Mentions:   Gartner Research   Bangalore   India

    4. Capgemini launches social media service

      Explore Consultant (Jul 21 2011)

      ...ennessee Honey, across various social media channels and platforms, including Facebook and Twitter. Paul Cole, VP for BPO Customer Operations at Capgemini, said: “Capgemini’s Social Media Management solution allows us to have a positive impact on customers in this emerging space. Most businesses r... (Read Full Article)

      Mentions:   Gartner Research   Bangalore   Customer Experience Management

    5. Capgemini Tackles Social Channel with Social Media Management Managed Service

      Explore Call Center Services (Jul 21 2011)

      Capgemini Tackles Social Channel with Social Media Management Managed Service ...ine and to leverage those insights through business alerts, reporting and engagement.” “Capgemini's Social Media Management solution allows us to have a positive impact on customers in this emerging space,” says Paul Cole, vice president of BPO customer operations at Capgemini. ”Most businesses recognize that social med... (Read Full Article)

      Mentions:   Texas   Bangalore   India

    6. 1-5 of 5