2. Categories

      Data Visualization: Data Visualization Tools, Gartner Reports, Interactive Data Visualization, Predictive Analytics
      Visual Analysis: Interactive Visual Analysis, Visual Analysis Tools
      Data Analysis: Data Analysis, Data Analysis Tools
      Sales Performance Analytics: Sales Performance Analytics, Sales Pipeline Analysis
      Free Webinars: Predictive Analytics Webinar, Sales Performance Management, Visual Reporting and Analysis
      TDWI: TDWI News, TDWI Reports, TDWI Webinars
      Predictive Analytics: Predictive Analytics News, Predictive Analytics Tools, Predictive Analytics Videos
      Agile BI: Agile BI conferences, Agile BI news, Agile BI webinars

  5. Quotes about Customer Experience Management

    1. “ A rapidly changing market environment with a diversity of content and applications, multiple and often overlapping channels and touch points, and a wide variety of partners has exposed significant shortcomings in existing customer experience management systems. ”
      In NetCracker Announces Results of 2011 Customer Experience Management Survey
    2. “ Nokia Siemens Networks offering provides a superior platform for our advanced predictive analytics solutions to deliver industry's best prediction accuracy, below-the-line take-up rates, and profiling for automated customer experience management. ”
      In Nokia Siemens Teams With Xtract on Mobile Customer Experience
    3. “ If you look at what Oracle has done organically as well as through acquisition, it's building out a complete suite for customer experience management. ”
      Adam Holt in Oracle to purchase cloud-based software firm

  1. Customer Experience Management

    1-15 of 18 // 1 2 »

    1. Mentioned In 18 Articles

    2. “Big Data Are a Macabre Clown,” Says Stephen King -- TCELab Launches CEM Customer Loyalty Platform

      Explore Press Release Distribution (Apr 13 2012)

      “Big Data Are a Macabre Clown,” Says Stephen King -- TCELab Launches CEM Customer Loyalty Platform ...iday the 13th? Don’t be scared by Big Data -- TCELab officially announces launch of next generation Customer Experience Management (CEM) platform that integrates big-data tool automation and customer loyalty science. (PRWeb April ... (Read Full Article)

      Mentions:   Seattle   Boston   Big Data

    3. Personalization Key to the Customer Experience

      Explore Billing and OSS World (Mar 2 2012)

      In coming months, look for a mounting push toward individualization and personalization, combining real-time SDM systems, B/OSS and policy control in order to communicate with customers on a highly personalized level. (Read Full Article)

      Mentions:   Data Analytics   Customer Experience Management   OSS

    4. Gleanster Announces Market Research Agenda for 2012

      Explore Press Release Distribution (Dec 30 2011)

      ...Content Management, Campaign Optimization, Customer Service Management, Mobile Customer Engagement, Customer Experience Management, and Agile Business Intelligence. Q2 reports include: Digital Asset Management, Social CRM, Mobile ... (Read Full Article)

      Mentions:   Business Intelligence   Customer Experience Management   IT Infrastructure

    5. Nokia Siemens Teams With Xtract on Mobile Customer Experience

      Explore Billing and OSS World (Oct 12 2011) Predictive Analytics , Predictive Analytics News

      ...analyzing and segmenting customers. When integrated with other capabilities in the NSN offering for Customer Experience Management, such as campaign management, the Social Analytics solution strengthens the insight generated for t... (Read Full Article)

      Mentions:   Africa   Customer Experience Management   Nokia Siemens Networks

    6. Xtract, Nokia Siemens to deliver Predictive Analytics system

      Explore telecompaper.com (Oct 12 2011) Predictive Analytics , Predictive Analytics News

      ...keting campaigns. When integrated with other capacities in the Nokia Siemens Networks' offering for Customer Experience Management, such as campaign management, the Social Analytics system enhances the insight generated for the de... (Read Full Article)

      Mentions:   Customer Experience Management   Nokia Siemens Networks

    7. Free Mobile Analytics From CEM4Mobile Solutions

      Explore The Sacramento Bee (Sep 28 2011)

      ...PRNewswire/ -- Free Mobile Analytics from CEM4Mobile Solutions The provider of Mobile Analytics and Customer Experience Management offering for mobile services, CEM4Mobile Solutions, is releasing free Entry Package of its CEM4Mobi... (Read Full Article)

      Mentions:   Business Intelligence   CRM   Customer Experience Management

    8. Free Mobile Analytics From CEM4Mobile Solutions

      Explore MarketWatch (Sep 28 2011)

      Free Mobile Analytics From CEM4Mobile Solutions ...via COMTEX/ -- Free Mobile Analytics from CEM4Mobile Solutions The provider of Mobile Analytics and Customer Experience Management offering for mobile services, CEM4Mobile Solutions, is releasing free Entry Package of its CEM4Mobi... (Read Full Article)

      Mentions:   Washington   Business Intelligence   CRM

    9. Verint Announces Its Nextiva Video Business Intelligence Solution for Retail ...

      Explore Business Video (Sep 20 2011)

      Verint Announces Its Nextiva Video Business Intelligence Solution for Retail ... ...ments are for, Store Performance Management; Workforce Management; Marketing and Merchandising; and Customer Experience Management. Anamika Singh is a contributing editor for TMCnet. To read more of Anamika's articles, please visi... (Read Full Article)

      Mentions:   Customer Experience Management   POS   Nextiva Video Business Intelligence

    10. Adobe Partners with OptiMine in Improved SearchCenter+

      Explore searchenginewatch.com (Sep 20 2011) Predictive Analytics , Predictive Analytics News

      Adobe Partners with OptiMine in Improved SearchCenter+ ...prior. Senior vice president Brad Rencher now oversees digital marketing, enterprise solutions, and customer experience management solutions. This is in addition to his previous role managing Adobe’s Omniture business. Both Omnitu... (Read Full Article)

      Mentions:   Adobe   Customer Experience Management   Enterprise

    11. Angel Launches Voice Updates for Salesforce Chatter Service

      Explore MarketWatch (Sep 19 2011)

      ...ep 19, 2011 (MARKETWIRE via COMTEX) -- Angel, a leading provider of enterprise-focused, cloud-based Customer Experience Management solutions, today announced Voice for Chatter, a free application that brings Angel's interactive vo... (Read Full Article)

      Mentions:   Vienna   Customer Experience Management   Salesforce.com

    12. Customer Experience Transformation Begins and Ends with the Customer

      Explore Billing and OSS World (Aug 31 2011)

      ...nds with the Customer Event Date: Tuesday, Oct 04, 2011 02:00 PM EDT Posted 2 hours ago in Webinar, Customer Experience Management, Service Providers Speakers: Susan McNeice, vice president of software research, Yankee Group's Ne... (Read Full Article)

      Mentions:   At&T   Yankee Group   Customer Experience Management

    13. Angel Viewpoint: Hardware Is Dead

      Explore marketwire.com (Aug 9 2011)

      Angel Viewpoint: Hardware Is Dead ...Aug 9, 2011) - SpeechTEK Conference -- Angel, a leading provider of enterprise-focused, cloud-based Customer Experience Management solutions, issues a call to action for enterprises worldwide: move to the cloud or risk falling beh... (Read Full Article)

      Mentions:   New York   Customer Experience Management   Contact Center

    14. Angel Voice-Enables Social Networks Through Launch of VoiceForTwitter and

      Explore Newsday (Aug 3 2011)

      ...KE / RT 25 and HEMPSTEAD TPKE / RT 24. Angel, a leading provider of enterprise-focused, cloud-based Customer Experience Management solutions, today announced VoiceForTwitter and VoiceForFacebook, two free solutions that bring Ange... (Read Full Article)

      Mentions:   Customer Experience Management   Contact Center   Interactive Voice Response

    15. Capgemini's Social Media Management Service Helps Businesses Benefit from ...

      Explore tmcnet.com (Jul 25 2011)

      Capgemini's Social Media Management Service Helps Businesses Benefit from ... ...he company also announced partnership with Attensity, a provider of text analytics solutions for Customer Experience Management, to offer an end-to-end managed service to deliver analysis, insight and customer engagement. The... (Read Full Article)

      Mentions:   Bangalore   Customer Experience Management   Dallas

    16. Capgemini launches SMM service for enterprises

      Explore ciol.com (Jul 22 2011)

      Capgemini launches SMM service for enterprises ...press release. The company has partnered with Attensity, a provider of text analytics solutions for Customer Experience Management, to offer an end-to-end managed service to deliver analysis, insight and customer engagement. Atten... (Read Full Article)

      Mentions:   Gartner Research   Bangalore   India

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